Privacy Policy

This privacy policy has been created to help explain when and why we collect personal information, how we use the information, the conditions under which we may disclose it to others and how we keep it secure. 


'CLAIR CRAVEN MARKETING' complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.


Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”). 

 

Owner and Data Controller:

Clair Craven Marketing

 

Owner contact email: 

info@helloclair.com

The type of information collected
We obtain personal information when you visit the website, sign up for email communications or enter into a contractual agreement to provide marketing services to you. This might be data provided by you and/or information automatically recorded when you use the site. 
We will only collect and store personally identifiable information about persons who visit this site and voluntarily submit information and ‘opt-in’ to receive further communications when contacting CLAIR CRAVEN MARKETING. 

How is your personal information used:
We use the data provided by you to fulfil a service and for legitimate business interests. This includes: 
- To fulfil a service; 
- To contact you regarding issues relating to payment, invoicing or confirmation of address; 
- To send communications regarding relevant news
- To seek your feedback and comments. 

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity or is required by law. 


CLAIR CRAVEN MARKETING will only use the personal information collected to contact you about marketing services, if you have provided explicit permission to do so. Information is NOT SOLD to third parties. For example, we will not sell another company your name or email address. However, we will release your information if we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. 

 

Use of 'cookies'
Like most other websites, this website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. 

It is possible to switch off cookies by setting your browser preferences. Turning off cookies may result in a loss of functionality when using our website. 

 

Analytics
CLAIR CRAVEN MARKETING uses Google Analytics to monitor visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither us or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a returning visitor to the site, and to track the pages that you visit during your session.

This also includes direct interactions with social networks and other external platforms. These interactions and the information gained are always subject to the User’s privacy setting for each social network. Be aware that this type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it. 

Third parties include: 

Google Analytics and associated services 
Privacy policy - https://policies.google.com/privacy 
Opt-out link - https://www.google.com/settings/ads 

 

Facebook and associated services 
Privacy Policy - https://www.facebook.com/about/privacy 
Opt-out link - http://youradchoices.com/control

 

Links to other websites
Our website and social media posts may contain links to websites run by other organisations. Our Privacy Policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites, even if you access them using links from our website. 

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site. 
This site runs on WIX CMS. WIX uses cookies to track your session on the site. No personal information is stored in these cookies, only timestamps related to that browser session.

 

How you can access and update your information
Under the General Data Protection Regulation (GDPR) you have a number of rights with regard to your personal data:
Reviewing or changing your information
The accuracy of your information is important to us. If there are any changes to your details, you can email us Similarly, if you would like us to erase your information from our databases, please contact us via email

You have the right to ask for a copy of the information we hold about you. These are called “Subject Access Requests” from individuals should be made by email, addressed to the data controller. 

Information normally transmitted over the internet, e.g. in the form of emails can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best efforts to ensure its security on our systems.

Opt Out Procedures -Your choices about receiving information
You have a choice about whether or not you wish to receive information from us via email. 
We will not contact you for marketing purposes by email unless you have given your prior permission. You can change your preferences by following the link at the bottom of the emails, or alternatively you can email us at info@helloclair.com, with a request marked privacy.
We are not responsible for removing information from third-party lists or databases of any kind
If you have provided consent for the processing of your data you have the right to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.

Security
We are committed to taking reasonable steps to ensure the security of your information. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us ,will be completely free from unauthorised access by third parties such as hackers and your use of the site demonstrates your assumption of this risk.

Contacting Us
If you have any questions about this privacy policy or any aspect of content or offer on this site, please contact info@helloclair.com

 

Latest Update: 25 May 2018